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Personalized Tools and Services
Every Lumenos plan offers personalized services and online
tools that help our customers make the most of their health and
their health care dollars.
Our award-winning Online Health Site includes
tools such as:
 | Provider Directory: Locate doctors and
hospitals near you, view hospital quality ratings
| Reduce Costs: Check
cost estimates for medical services and prescription drugs. |
| Health Tools: Learn how to stay healthy, deal
with an illness, or prepare for a surgical procedure,
including questions to ask your doctor.
| Financial Tools: Keep track of your health care
dollars, check on claims and more. |
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Plus, you'll have access to free Personalized Services
via phone:
| A 24-Hour Nurse Advice Line available by
phone 24 hours a day, seven days a week. You can call and
ask questions like "My child has a fever, what should I
do?" and "I've hurt my ankle, should I go to the
ER?"
| The Personal Health Coach, a service that offers
one-on-one assistance if you or a family member has a health
condition that requires ongoing attention, such as asthma,
diabetes or heart disease. |
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